At , we are committed to delivering a secure, transparent, and hassle-free checkout experience for every customer. Below is a comprehensive overview of our payment methods, currency rules, authorization processes, and refund policies to keep you fully informed.
We accept all major credit and debit cards for orders placed through our official website, including:
- Visa
- Mastercard
- American Express
Your sensitive financial information is our top priority. Here’s how we protect your data:
- All payment transactions are processed exclusively by our trusted third-party payment processor—a global leader in secure payment technology with robust end-to-end encryption and advanced fraud-prevention systems.
- We never store complete credit/debit card numbers, expiration dates, or CVV codes on our internal servers. Your payment details are encrypted and transmitted directly to our payment partner, with zero access to our team.
- Our payment systems fully comply with PCI DSS (Payment Card Industry Data Security Standard)—the strictest global security standard for card transactions—ensuring your data is handled with the highest level of protection. Shop with total peace of mind, knowing your information is safe.
For full transparency, the currency of your final order charge is exclusively determined by your shipping destination—regardless of the currency displayed on our website. Key details:
- United States: All orders shipped to U.S. addresses are priced and charged in U.S. Dollars (USD).
- Canada: All orders shipped to Canadian addresses are priced and charged in Canadian Dollars (CAD).
The currency selector at the top of our website is provided for convenience only. It allows you to preview product prices in your preferred currency using real-time exchange rates, but this preview does not impact your final charge. The amount deducted from your payment method will always match the currency of your shipping country, as outlined above. No hidden conversion fees are added by our store—any currency conversion charges are determined solely by your bank or card issuer.
When you submit your order, here’s what happens with your payment:
- Temporary Authorization Hold: Your bank or card issuer will place a temporary authorization hold on your account for the full order amount. This is not a final charge—it is a verification step to confirm that sufficient funds are available to complete the purchase.
- Final Charge Timing: The actual charge to your card will only be processed once your order is confirmed, quality-checked, and prepared for shipment. This ensures you are never charged for orders that are canceled, out of stock, or delayed beyond fulfillment.
- Expiration of Authorization Holds: If your order is canceled or cannot be fulfilled, authorization holds typically expire within 3–5 business days, depending on your financial institution’s policies. We recommend contacting your bank directly if you have questions about hold expiration timelines.
If a payment is declined or flagged for additional security verification, our customer service team will contact you promptly via email or phone to resolve the issue. We may request confirmation of details such as your billing address, card expiration date, or CVV code—this step is critical to protecting both you and our store from fraudulent activity.
If we are unable to resolve the payment issue or complete the security verification within a reasonable timeframe, we reserve the right to cancel the order to avoid unintended charges or risks to both parties.
All approved refunds will be credited directly to the original payment method used for the order (e.g., the same credit/debit card). Here’s what you need to know:
- Processing Timeframe: Once our team initiates the refund, funds typically take 5–10 business days to reflect on your bank or card statement.
- Variable Timelines: This duration may vary slightly based on your financial institution’s processing procedures. Some banks or credit unions may require additional time to post refunds to your account—we appreciate your patience during this process.
- Refund Eligibility: Refunds are approved in strict accordance with our official Return Policy (available in full on our website). Eligible items must be unworn, unwashed, and returned in their original packaging with tags attached within the specified return window.
If you have questions about refund status, declined transactions, authorization holds, or any other payment concerns, our dedicated customer service team is here to help.
At , we strive to make every step of your shopping journey—from checkout to delivery—seamless and stress-free. Thank you for choosing to shop with us.
