Are your products ethically made?
We are committed to ethical production practices. We partner exclusively with manufacturing facilities that adhere to fair labor standards—including safe working conditions, living wages, and no child labor. We also conduct regular audits to ensure compliance, and we’re continuously increasing our use of sustainable, low-impact materials to reduce environmental footprint.
Can I track my order?
Absolutely! Once your order is dispatched, you’ll receive a shipping confirmation email with a unique tracking number. You can use this number to monitor real-time delivery status through our trusted shipping partners (USPS for U.S. orders, Canada Post for Canadian orders). For international shipments to Canada, tracking updates may shift to the local carrier’s platform after customs clearance.
How eco-friendly are your care recommendations?
Our care guidelines are designed to minimize environmental impact while extending the life of your garments. We recommend cold-water washing (to save energy), air drying (to reduce carbon emissions from dryers), and using plant-based, biodegradable detergents. For special fabrics (e.g., technical or coated materials), we also advise avoiding harsh chemicals like bleach or fabric softeners—this preserves both the fabric’s performance and the planet.
Do you offer inclusive sizing options?
Yes! We believe sustainable fashion should be accessible to all body types. Our sizing is designed with intentional grading (not just scaled-up measurements) to ensure a comfortable, flattering fit for every silhouette. Check individual product pages for specific size availability.
What is your return & exchange policy?
We offer a 30-day return and exchange window from the date you receive your order. Items must be unworn, unwashed, and in their original packaging with tags attached. To initiate a return or exchange, contact our customer support team with your order number.
Do you provide gift wrapping or personalized notes?
We offer complimentary sustainable gift wrapping for all orders—our packaging is made from 100% recycled and recyclable materials.
